Features

Features

Everything you need for professional outbound calling

WebRTC

Browser-based calling

No installation, no VPN, works on any laptop with Chrome. Agents are productive in less than 5 minutes. Works anywhere — office in Brussels or Casablanca.

4 modes

4 dialing modes

Free call, manual, power dial and predictive dial. Available modes depend on your plan. Power dial for speed, predictive for maximum agent occupancy. Predictive dialing is currently in beta.

Campaigns

Campaign management

Import contact lists, assign scripts, set dispositions. Team leaders manage their own campaigns independently. Multi-tenant architecture: one platform, multiple clients.

Recordings

Call recording

Every call is automatically recorded. Listen back, download and share recordings. 90-day retention on Starter, unlimited on Pro.

Monitoring

Real-time monitoring

Listen in, whisper and barge-in. Ideal for training and quality control. Included from Professional — at Ringover you pay €44/month for this feature.

AMD

Answering Machine Detection

Automatically detects voicemail and skips it. Agents spend their time on real conversations. Not even available at CloudTalk and Aircall.

IVR

IVR navigation

Agents navigate through phone menus with the built-in keypad. Ideal for B2B prospecting where you need to get through company menus.

Compliance

DNC list management

Import and manage your own do-not-call lists. Numbers on the DNC list are automatically skipped during campaigns. You only call contacts that are allowed to be called.

Multi-tenant

Multi-tenant architecture

Each team leader manages their own agents, campaigns and reporting. Perfect for BPOs serving multiple clients.

EU

Belgian & European

NL/FR/EN interface. Self-hosted in the EU. GDPR-compliant. No data to the US. No dependency on American cloud providers.

Coming soon
Coming soon

AI coaching & scoring

Every call analyzed automatically. AI evaluates tone, script compliance and sales technique. Agents get instant feedback, managers see real-time performance scores.

WebRTC

Browser-based calling

No installation, no VPN, works on any laptop with Chrome. Agents are productive in less than 5 minutes. Works anywhere — office in Brussels or Casablanca.

Agent Dashboard
4 modesPredictive: Beta

4 dialing modes

Free call, manual, power dial and predictive dial. Available modes depend on your plan. Power dial for speed, predictive for maximum agent occupancy. Predictive dialing is currently in beta.

Agent Dialer
Campaigns

Campaign management

Import contact lists, assign scripts, set dispositions. Team leaders manage their own campaigns independently. Multi-tenant architecture: one platform, multiple clients.

Campaign Management
Recordings

Call recording

Every call is automatically recorded. Listen back, download and share recordings. 90-day retention on Starter, unlimited on Pro.

Call Log with recordings

Ready to get started?

Book a demo and discover what ProxiCall can do for your team.